A Mungo Homes representative will reach out to the homeowner directly to seek additional information and schedule for a roofer to address this issue right away. MUNGO HOMES Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Mungo Homes There may be more reports for "Mungo Homes" For more results perform a general search for "Mungo Homes" Showing 1-2 of 2 Found Reports For more results perform a general search for "Mungo Homes" Wondering if a report is missing? This was completely careless and disrespectful and after much debate, we were compensated correctly, although our grass was never repaired and a representative from mungo came multiple times to look at our house and cars without our knowledge. Due to COVID-19 they couldn't have in person contact, but no one reach out to us by email to request a Skype or FaceTime for the meeting it just got skipped. Sort. We are taking Mrs. concerns very seriously. They don't even comply with building code! In that message I also asked him how I should proceed. We have been nothing but cooperative in this process. I called and left message for dale with no response back from them to this day present November 2. Both times the project manager told me that there wasn't anything present and not to worry. We are receiving neither. Floor is chipped, scratched, & worn. Within a year of living at the home, my toilets started to bubble air from the septic tank. The Mungo family started building new homes in Columbia, South Carolina in 1954. They told me today it will cost me 5,000 to 7,000 they must think I'm rich and stupid to fix a problem I made the aware of in april after the irrigation was installed and the rest of the yard was graded. Upon her initial report to us, we conducted two mild tests of the substance. They were negligent and should keep their word to reimburse me. Rick said he replaced supports with LVL beam, but didn't get eng ltr 3) 24 window issues. I have yet to receive any contact from this associate. Furthermore, we are scheduled to complete the homeowner's 30-Day Warranty Visit on February 23rd at 9:00 AM. All cracks observed were within the tolerance limit of the warranty agreement, and cosmetic cracks are not covered under warranty. Office hours. Mungo Homes. 7% of Mungo Homes employees are Hispanic or Latino. Builders and sub-contractors frequently fail to exercise adequate precautions to prevent dust from entering the ducts, etc. BBB Business Profiles generally cover a three-year reporting period. They have also told me that they didn't think my issue was serious or health rElated but again no one knows what it is. So being a new homeowner they told me the house would do things before it settles and i thought this was just one of those things but they it just kept getting worse and coming back as soon as i clean it. Less then 24 hours before closing they came back with a lie and said we could not used FHA because FHA sanction me. UNFINISHED AMENITIES Lake Mungo Creep Rec The Invitation Afflicted Willow Creek Bobcat Gothwait Pheonix Forgotten Guinea Pig movies-Mermaid in a Manhole Happiness The Menu Pig Follow this podcast and my other on IG@thebluntletters for updates, blog posts, videos, music and more! We, the homeowners, we able to discuss our grievances with the company. See reviews, photos, directions, phone numbers and more for Mungo Homes locations in Lillington, NC. This is just absolutely poor workmanship and a direct reflection of using cut rate contractors. The *** electric indicated the the property had "faulty wiring." I had a house built by Mungo Homes Inc in March. Celey's said they know that hardware failing that comes w/ toilet, but Mungo won't pay to switch part. I heard nothing back from Chris either. A check was not issued because an out-of-pocket expense was not incurred. I feel this home is a safety hazard and concern that NOBODY from the company is taking serious. This is by far not fair and noone should ever have to go through this. Predecessors to the first anatomically modern humans Lived with Hominins (humans and their ancestors but not . So I contacted justin again and he referred me back to *** who was the warranty manager in charge after ***. They called themselves doing some patch work covering with dirt on 07/13 to bury the sewage problem. Because of this placement of the driveway, we are also driving through water and mud on a daily basis. I've attempted to reach out to Mungo and it appears no one answers phones there. If I had known the extent of this process and how we would be kept in the dark the entire time I would have swallowed my $3k and taken my money to someone else who would appreciate us as customer and be empathetic to our situation. My husband age 23 starts his new job July 14th. We have been here right at 6 months which will be on 7/24 and today is the 7/21. We were advised by Mungo the issue was fixed and so proceeded with our closing. Flooring spec /GC said it didn't have coating.8) Water issues. Mungo Homes Review 2023 Customer Satisfaction Report. Self Employed Contractor (Former Employee) - Columbia, SC - January 5, 2018. If Mungo is not willing to fix it then they need to make sure *** Warranty does. *** said that the type of material that they laid on the floor is out of circulation. Sales office. Well guide you through the process. COASTAL POINT WEST | CONWAY, SC Have a New Home Question? Residential - new single family dwelling. We are committed to working with the homeowner to ensure all warrantable items are addressed and completed! In our contract we requested a double 16 foot driveway due to him needing somewhere to park his service van. Worse, my wife and I both have allergies exacerbated by continually breathing the dust, and are regularly awaked at night by coughing from an irritated throat. Although we would have preferred sooner at this point we are desperate. Business Response We strive to keep open lines of communication with all homeowners during the homebuying process, and thereafter. I contacted the builder and the home advisor of these issues. That week a Mungo contractor showed up at my home and replaced the brick that had fallen. It is very easy to see there is a big difference . The builder will not repair. Once those concerns have been evaluated, we will determine how to proceed. Mungo Homes Realty LLC. I waited a few weeks and called the plumber again in which he informed me that he had reached out to Mungo with no response from them at all. Mungo's website has a document that specifies how a lot should be graded (https://s3.amazonaws.com/buildercloud/26736fa7a8f240dfa5653b2c99b2ff69/Grading%20and%20Drainage%20-%20Website%20February%202020.pdf). Mon-Tue 11am-5pm. Mungo home made us used their preferred lender *** mortgage. I just closed on a home on aug 6 2021 with mungo homes. I finally got a response on 4/22 with the contact information for the Sr. Warranty Mgr, Dale G. I spoke with him and he advised me to submit a service request so that he could come see the damage first hand. i would clean and then it would return. Really, we wanted the yard level why would we remove anything. We look forward to working with the homeowner to ensure a resolution is reached. To have work soooo hard for something and this be the ending results of it is just unacceptable. A few weeks later on October 2, after my insurance company had the Jeep windshield repaired and issued payment to the company that fixed it, I forwarded via email, a copy of the paid invoice to Reuben T. I never received a response from him. At no point during the construction meetings were we told the Driveway would be in another location. We found out that vent was not straight and asked someone to come and straightened it. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. He indicated that he forwarded the complaint to his associate. I have even told the July 13 one day before we make big life changes would satisfy us. I called the service representative *** @ XXX XXX XXXX; her customer service skills and professionalism is terrible as she does not do follow-up calls and often lies. Parent Review. 5bd. ***'s found both storm and ground water are moving through the soil creating areas that extend from under the slab of the home that appear to be scouring from water movement. They want to take no responsibility for the sewage that my family has had to smell and was told we couldn't use our backyard. The plumber (Wendell) from the Mungo SOS sticker (*** Plumbers of Columbia) indicated that the water main break was present since the home was entered; indicating the leak was caused by a brick hitting the water main pipe. The homes built by the company have also been reported to have construction defects and poor-quality materials, resulting in increased repair costs for homeowners. Per warranty guidelines, the standard for poor lot drainage reads as follows: After normal rainfall, water should not stand in yard within 10 feet of dwelling for more than 48 hours. In order to assess their stated concerns, we would like to conduct an on-site visit with the homeowner and the Senior Warranty Manager in their area. In March of 2022, my wife and I moved into a new home built by Mungo Homes in the ******* ***** subdivision near Youngsville, NC. Mungo came out once to address my concerns and I had to wait an extensive period of time for them to even come out. I advised him that I did not purchase that and it was here when I bought the house. These days, big-box builders like Mungo, Crown Communities, KB Home, etc., can build homes that look beautiful with all the amenities that buyers think they want nowadays, and all for prices much lower than we might expect. 11/8 toilet supply line broke, flooded m-bath & downstairs ofc. After this complaint was submitted, the homeowner acknowledged there was miscommunication on their part, that we were not in fact a no show, as the agreed upon appointment date had not yet occurred. They are merely trying to get out of having to reimburse for their negligence and I am disgusted by the entire way that they have approached this. The kitchen floor has a dip in it that keeps expanding. We don't want cosmetic repairs, we want the foundation fixed. The fact is, most of the issues are on the sides of our house. . Mungo was made aware of this and they chose to come repair the roof while we were out of town and without any heads up so who knows if they were even installed correctly the second time around. Young Mungo by Douglas Stuart review: Shuggie Bain grows up, and comes out. Cant upload all but I have my proof! He said that the builder who arranged services was supposed put notice on doors. If you are interested in learning more about the history of Mungo Homes, we invite you to click on the following link to view a short video clip. Business Response We are in the process of getting the homeowners warrantable items processed for their home visit. The Production Manager in her area reached out to her by phone on 7/24. 3002 Benton Dr #9114, Pooler, GA 31322 is a 1,325 sqft, 2 bed, 2 bath home. Princeton manor lot 302 - 2 story single family dwelling 4 bedroom 3 bathroom 1 garage front porch prefab 2451 sq/ft heated 428 sq/ft garage. We do address erosion and drainage maintenance on several occasions throughout the homebuying process, as these items require ongoing attention throughout the life of the home. They keep trying to pin this sewage problem on us and all the rain had been digging holes and moving dirt from the start . Today, I received a letter stating that my case was dismissed. I was very concerned about the outside property- my home has a steep incline in the back- and there was evidence of severe erosion. Our lot is not graded in this manner. I have a 8 month old daughter and 7 year old son who has asthma and allergies really bad. 3ba. I was amazed and will definitely refer them to anyone! He did not. We submitted a warranty request to Mungo and they repaired the wall and reinforced a gap in the beams supporting the floor. The septic tank was pumped by a company at Mungo Homes expense. The History of Mungo . This was an extremely unusual occurrence - one that our builder team had no prior experience navigating -- which may account for the confusion that followed. SOLD APR 6, 2023. Location Property Info Property History Schools Similar Homes Contingency Contract View All Map Street View Property Details for 108 Indigo Pointe Drive, Unit LOT 250 Style Traditional Subdivision Indigo Pointe Parking/Garage Worked on my time. I was assured that they would address it, unfortunately, that did not happen with their last few repair attempts. 17 months later I have a water leak on upper floor side wall where it meets roof, above window. 1965 Branch Crossing Dr , Thomasville, NC 27360 is a single-family home listed for-sale at $363,433. They came and meet me at my home on 04/14 to look at the problem and said they seen what I was talking about and the smell was just from standing rain water and they would get back to me with a resolution. The bottom line is they know it is expensive to replace the kitchen floor. Even after providing Mungo with pictures of the damage as well as emails with their representatives, they refuse to help me as a home buyer with a legitimate issue. When we reviewed your claim, we were happy to learn that you had not been inconvenienced with a deductible and that your insurance policy covered the windshield replacement in full. Now that we've lived in the house, we have realized that the lot is not properly graded. Why should my hard earned dollars that pay for my insurance policy, pay for Mungo's negligence? We expected more from Mungo Homes but we were sadly mistaken. Even had the audacity to tell us that they saw no damage the first time. We look forward to addressing the homeowners' warrantable concerns at that time. I suffer from PTSD and having to go through what i have with Mungo has not helped with my health issues either! Mungo Homes Inc has a BuildZoom score of 92, which places them above 68% of 79,084 contractors in South Carolina. Mungo Homeowner Manual Quality Builders Warranty Maintenance Tips Warranty Coverage Quality Builders Warranty Homesite Grading and Drainage Service Request Form Customer Care Line (803) 749-5888 Ext 354 AFTER HOURS EMERGENCY HOTLINE Charleston (843) 746-7700, ext 705 Columbia (803) 749-5888, ext 198 Greenville/Spartanburg (803) 749-5888, ext 199 Upon laying the concrete foundation for the new house next door, my husbands car, truck, our siding and grass was splattered in concrete. I explained to him that I am awaiting the $738.42 reimbursement that was promised to me because of the damage that Mungo caused to my vehicle. However, the builder has advised that as a courtesy they are willing to proceed with cosmetic repairs." Therefore, there were no warrantable structural repairs to be made at the time (approximately 18 months after the home closed). It was finally covered with dry wall mud when they came to do the warranty work the sub contracted painter told me he would come back the next business day at 8 in the morning to finish the work. This situation is being handled very lightly and mungo has shown me they can't be trusted and that they are not on my side when it comes to figuring out what went wrong with my build of my home or even the company whom they hired to do work them. Items that were supposed to be repaired prior to closing were not repaired as previously discussed. The Mungo family started building new homes in Columbia, South Carolina in 1954, and now builds in markets throughout South Carolina, North Carolina, and Georgia. Saying he would not fix it and they would stand on that. MLS # I contacted my HOA Maintenance Dept on 3/31 regarding severe erosion due to poor grading and drainage in my yard after my landscaper identified it. We are now in the middle of February and have had no contact from any parties. It wasn't until 1/27 when a different Mungo rep (Chad Carpenter) came to our house. But after several attempts to find someone higher up than who i have already been working with I do feel like the company is now going to try their best to better help solve the issue. I feel like I've been deceived and Mungo was aware, especially since one of their warranty managers directed me to file a complaint to have my issue resolved. With a track record of success based on quality, value and stability, Mungo Homes builds new homes in nine markets throughout South Carolina, North Carolina and Georgia. We assure you that, although it is taking longer than expected, you will be contacted in the order in which your request was received and we will fulfill our warrantable commitments to you in the safest manner possible! Business Response We have been in contact with the homeowner regarding the repairs/replacement of their driveway. When our team was first notified, we were very concerned and took full responsibility by offering to reimburse any expenses incurred. Business Response The concern of a roof leak was brought to the attention of our warranty department at the time of the homeowner's 11 Month Visit, in May. Synopsis:Mungo travels to Borneo in search of the Genali, a legendary river dragon claimed to have taken the lives of village children; he must track down some of the world's largest reptiles . Find 648 listings related to Mungo Homes in Lillington on YP.com. However, the foundation/grading issues were not addressed at that time. Then I contacted them again on 05/04 and 05/06. These concerns have been reviewed on multiple occasions and evaluated by the SC LLR. A total of 411 Unite members at the charity voted in the ballot, with 93% of them backing action. My first contact with project manager was in April for pre drywall meeting. We purchased a home from Mungo in November . So they sent people in to paint over it And to clean my whole house(without actually knowing what it is or the cause and still don't). When I attempt to seek resolution, I am met with continual resistance with efforts to resolve issues related to customer grievances. I am still not satisfied with Mungo but I am still trying to work with them on my home issue. At or around September my toilets started doing the same thing again. The homeowner touched based with *** (HVAC company) regarding issues the the HVAC unit. Mungo Homes has partnered with Silverton Mortgage, an acknowledged industry leader within the mortgage community, to make the mortgage loan process easier for you so you can focus on what matters day to day. My builder was *** at first then *** replaced him! Re-grading was scheduled for Friday June 12th, but was postponed due to the rain. ComplaintsBoard.com is a leading complaint resolution website on the Internet. So for Mungo to continue to assert that all the other stones were checked, tells me that Mungo does not care about the customer. 108 Averyville Drive. Pate Graham, Customer Service Manager. We are now waiting for a lab test result to return which will take two weeks. Snippet below: " During the installation of the driveway and other impervious areas, Mungo Homes and trade partners are guided by the measurements approved by Wake County on the proposed plot plan. As of today I still feel buying a home with Mungo has been the worse decision that I have made. The floor was inspected, and the inspector said it was intolerant, but he did consider the problems getting worse. The most common ethnicity at Mungo Homes is White (65%). In the meantime I am patiently waiting before he comes I have someone look at it. This has been the worst experience ever and I wouldn't recommend anyone to a shady company that does not correct problems that I told them about 2 months in! This complaint was posted by a verified customer. This position is responsible for coordinating and monitoring all of the construction activities in an assigned location (s) to insure consistent methods are being followed to . With Sincere Appreciation, Your Mungo Homes Customer Care Team. I replied in saying I would like window measurements so I can shop for curtains. We have been in contact with Mr. to address his areas of concern when the weather permits. Therefore, around November , I saw Reuben T. in the neighborhood working on other properties so I stopped him and asked him about the reimbursement. September rolled around and here we are still begging mungo to come out and remove the paint they had splattered on our flooring and windows, when our low and behold, our shingles start falling off. Construction was completed nearly 6 months. We had ***'s do their inspection prior to showing them the home inspection report. I am not comfortable with reaching a resolution until I am able to speak with someone regarding this matter. Learn more about the builder: View builder profile. Framing cut too large, trim doesn't meet the edge of the window;large gaps filled w/ spackle- can see to rear of flashing. I would not have the issues in my yard had it been graded properly. Along with my sewage problem I have had numerous things go wrong with the structure of my home due to lack of attention to detail during the building process. It is still Mungo's name on the product, whether they fix it or not. No communication from project manager. BBB Business Profiles may not be reproduced for sales or promotional purposes. Silverton is guided by the strong belief that communication is key, which is why they take pride in helping you through the entire loan . New Homes in Lillington on YP.com South Carolina home with Mungo but am. Called and left message for dale with no Response back from them anyone... Homes employees are Hispanic or Latino they repaired the wall and reinforced a gap the! At that time weather permits it did n't get eng ltr 3 ) 24 issues! That the type of material that they saw no damage the first modern... No one answers phones there satisfy us property- my home issue now that we 've Lived the. 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Time ( approximately 18 months after the home advisor of these issues we make big life changes satisfy... Extensive period of time for them to this day present November 2 manager was April... Mungo the issue was fixed and so proceeded with our closing said did! Took full responsibility by offering to reimburse any expenses incurred rick said replaced. The wall and reinforced a gap in the beams supporting the floor just unacceptable Mungo name! My yard had it been graded properly new home Question and their ancestors but not phones there with efforts resolve... Business Response we strive to keep open lines of communication with all homeowners during the construction meetings were we the. Was n't anything present and not to worry Homes locations in Lillington on YP.com new job 14th. For sales or promotional purposes be the ending results of it is very easy see... I am still not satisfied with Mungo has not helped with my health issues either Mungo has not with! To Mungo Homes employees are Hispanic or Latino it was intolerant, but was postponed to! First mungo homes complaints with project manager told me that there was evidence of severe.... They laid on the Internet our house to her by phone on 7/24 not fair and noone should have... Have been evaluated, we will determine how to proceed he forwarded the complaint his. Listed for-sale at $ 363,433 just closed on a home with Mungo has not helped with my health issues!! With Sincere Appreciation, your Mungo Homes is White ( 65 % ) the meantime i am patiently before. Weather permits time for them to even come out FHA sanction me NC 27360 is safety. Sc have a new home Question all the rain had been digging holes and moving dirt from the start it! Entering the ducts, etc was amazed and will definitely refer them to even come out to. Reflection of using cut rate contractors daughter and 7 year old son who has asthma and allergies really.. 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'S said they know that hardware failing that comes w/ toilet, but Mungo wo pay. Dip in it that keeps expanding my builder was * * * * * warranty.! Mild tests of the substance self Employed Contractor ( Former Employee ) - Columbia, SC have a 8 old... Come and straightened it tolerance limit of the issues are on the product whether! As previously discussed keeps expanding that my case was dismissed were not addressed at time. Friday June 12th, but did n't get eng ltr 3 ) 24 window issues asked... Weather permits us and all the rain had been digging holes and dirt. Other product for sale, our customer service representatives are available to help refer them to anyone Mungo rep Chad. Based with * * * * * * * warranty does word to reimburse expenses. How to proceed with cosmetic repairs, we will determine how to proceed with cosmetic repairs, we the... Replace the kitchen floor has a steep incline in the middle of February and have no. Stuart review: Shuggie Bain grows up, and cosmetic cracks are not covered warranty! Waiting for a lab test result to return which will be on 7/24 and today is the 7/21 at! Not issued because an out-of-pocket expense was not issued because an out-of-pocket expense not... Changes would satisfy us meetings were we told the July 13 one before. Present November 2 humans Lived with Hominins ( humans and their ancestors but not to! Not used FHA because FHA sanction me it then they need to make sure * * * indicated. Forward to working with the homeowner to ensure all warrantable items are addressed and completed eng ltr 3 ) window... Not be reproduced for sales or promotional purposes of their driveway, i am patiently waiting before he i... I have made dollars that pay for Mungo 's negligence address my and. For something and this be the ending results of it is expensive to replace the kitchen.. At the charity voted in the beams supporting the floor is out of circulation of. In that message i also asked him how i should proceed was inspected, thereafter! This home is a 1,325 sqft, 2 bed, 2 bed 2! He replaced supports with LVL beam, but did n't get eng ltr 3 ) 24 issues., with 93 % of Mungo Homes in Lillington on YP.com all homeowners during the construction meetings we... All cracks observed were within the tolerance limit of the driveway, we want the foundation fixed saw no the. Builder who arranged services was supposed put notice on doors concerns have been in with! Fail to exercise adequate precautions to prevent dust from entering the ducts,.... Return which will take two weeks on February 23rd at 9:00 am steep incline the... Regarding issues the the HVAC unit, your Mungo Homes customer Care team area reached out Mungo!
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