Why USB 2.0 for the power-bank connection? The last time we looked at a wireless external hard drive from Western Digital the My Passport Wireless we werent really impressed. Could be the Amazon customer that sent it back formatted the drive in the computer wiping all the necessary files to get WPWP to get it connected to WiFi? Privacy Statement Powered by Discourse, best viewed with JavaScript enabled. requiring the network connection SSID changed back to the router We transferred files from our computer to the Wireless Pro drive, into a new folder we created called "Music." {{formatPrice(inventory.prices.list.amount, inventory.prices.list.currency)}}, {{formatPrice(inventory.prices.sale.amount, inventory.prices.sale.currency)}}, {{customPromotionInfo.ctaLabel}} Go to your web browser (i.e. But, alas, the operative word there is tries: If WD were truly gunning to provide a useful storage device for photographers, the Wireless Pro's features and software would be even better implemented. It then allowed file access through my network and also through a mapped . Thanks for your help. Granted, the Wireless Pro adds an SD-card slot that most others don't have, but even with that, it feels heavier than you'd expect for a hard drive plus a battery. my laptop and mpwp idle, I figured this is kind of weird leading Once the update is complete, the My Passport Wireless Pro will automatically reboot and the LED will return to the normal ON state. The whole process could be better streamlined, but it does make it easy to map the My Passport Wireless Pro to a drive letter, create a shortcut, and upload files to the drive. Create a folder on the SD card named update. I was looking for a means of reconnecting to where I can again select the main network to connect the drive to, namely the wizard as in the original connection. RAW shooters are out of luck, since the app doesn't support this format. I never buy pricey gear that was a return. And with it come some improvements, as well as some stumbles. We're savvy about the general workings of network-connected drives, yet we missed seeing more-thorough guidance through the software install process for PCs. The Battery Optimization option must be set to Performance (Default Setting). Using a web browser, open the My Passport Wireless Pro dashboard. The My Passport Wireless Pro uses a 15mm tall, 2.5-inch hard disk drive with a 3TB capacity (in our review model) from the WD Blue family. ET, call 1-877-487-2778 (TDD/TTY:1-888-874-7793) Outside of these hours, call 202-647-4000. WD says that this glitch is fixed in the latest firmware update, though we did have success connecting an iPhone 5, a Samsung Galaxy S7 Edge, and an Nvidia Shield Tablet without incident even pre-update on a second sample of this drive. We're not delving deep on the Plex software here, but we will note that the integration could be stronger, particularly for offline use of Plex as an interface for accessing the media content of the drive. All-day Battery Life that, both the MPW and the devices connected to the router now I am assuming from your post you have your MPW signal connected to the router signal now and you can access the MPW via the router SSID. Some video files may not playback smoothly regardless of the Configuration. That was likely an issue with Windows rather than the device. Press and hold about 5 seconds to start WPS. Copy the MyPassportGen2_x.bin file into the update folder. I populated my entire MPW with media files via USB when first setting it up. The My Passport Wireless, My Passport Wireless Pro, and My Passport Wireless SSD line of devices provide USB direct access as well as network access via wireless connection. {{serviceProduct.inventory.prices.sale.amountFormatted}}, / leaving the MPW connected? Equipped with an integrated SD 3.0 card reader to offload or copy photos and videos from your cameras SD card and create a workflow that keeps you moving. When the NAS mode is turned off (DAS mode), the maximum power output for the USB port is 1.5 Amps. Learn more about My Passport Wireless SSD here: https://www.wdc.com/products/portable-storage/my-passport-wireless-ssd.htmlLearn more about My Passport Wireless Pro here: https://www.wdc.com/products/portable-storage/my-passport-wireless-pro.htmlMy Passport Wireless products are all in one portable drives that help preserve photos and videos captured on your cameras and drones. wifi was disconnected with the MPWP being connected, this with dashboard still under 192.168.60.1. Offer Price {{inventory.prices.sale.amountFormatted}} The feature hasnt graduated yet to the My Cloud app, so its a little challenging to find - heres the way to do it: 1.) The drive came with a 12.24W (5.1V/2.4A) power supply unit and interchangeable plugs for UK, EU and US markets. If there is a new update, you will see a pop up confirming to upgrade your firmware. TechRadar is part of Future plc, an international media group and leading digital publisher. If so, disconnect MPWP from USB of computer and press power.button until wireless LED is on and power LED blinks. However, the battery level may not be at 100% when you take it out of the box as it may have been in transit or on the shelf for a significant length of time. The app defaults to showing all files and folders. All rights reserved. On PCMark 7's Secondary Storage Test, the Wireless Pro fell to third, scoring 1,490 to the Seagate's 1,588 and the Corsair's 1,752. Share files between your smartphone, tablet and home computer with this WD My Passport Wireless Pro. You may unsubscribe from the newsletters at any time. Limitations apply. We intuitively jumped in by plugging in the drive over USB and nosing around on the drive's Windows software folder to find the necessary installer files, and figured out how to get to the Web-browser-based dashboard. Sure, the software setup could be smoother, and the apps need more than just a facelift, but that doesn't detract from the fact that this is the most capacious wireless hard drive you can buy, and that it can be useful (especially if you can get video to stream smoothly). Physical Description of the My Passport Wireless The drive has two LEDs: Power/Battery Status and Wi-Fi The drive has two buttons, Power and WPS, and a USB 3.0 port The drive contains a slot for an SD Secure Digital card Understanding the LEDs and Buttons The drive is pre-charged at the factory. At the bottom of the Hardware page are two Power options Shut Down and Reboot.. A 2TB version carries an MSRP of $229.99, about $50 more than the Seagate 2TB wireless drive. When the drive is off, press to show battery status briefly, Press momentarily for other devices to connect to the My Passport Wireless network in Home mode, With SD card inserted in the slot, press momentarily to start SD card transfer, USB 3.0 port (to connect to computer and for charging), USB 2.0 host port (for other USB devices), Battery Status, Wi-Fi Protected Setup (WPS), and SD Card backup, With an SD card inserted in the slot, press momentarilyto start SD card transfer, Press and hold approximately 5 seconds to start WPS, Press momentarily for other devices to connect to the My Passport Wireless Pro directly when it is connected to another wireless network. ",uuid)}}, This form is protected by reCAPTCHA and the Google, {{relatedProducts[item.code].minPricedSKU.amountFormatted}}. Evga G+1300 Psu. A little more than a month after the drive was announced and made availablethis behavior and allto consumers, WD released a new firmware (version 1.01.11) that addressed many of the glitches we experienced during our first pass of testing. automatically after being disconnected, once the initial Turns the drive on and off and wakes the drive from standby mode: The My Passport Wireless Pro device is pre-charged at the factory. Source: Ontrack data for calendar year 2022. Given the software stumbles and the lack of finer control over transfersnot to mention its lack of in-the-field-friendly features like a ruggedized exterior that's rated to withstand drops or inclement weatherwe can't recommend this drive for that market without reservations. What is noticeably different is the drive's weight. However, this proved problematic, considering our songs were organized as they were downloaded via Amazon Music: It meant we couldn't get a playlist going, or play through a series of songs stored in a nested folder structure. The SD-card reader in the Wireless Pro supports read speeds of up to 75MB per second and write speeds of 65MB per second, according to WD, depending upon the card used. We then tried a very highly compressed MP4, a rip file of The Lord of the Rings trilogy (a 3.2GB file), and we were able to get much smoother streaming on the iPhone 5 by itself. Terms of Use {{relatedProducts[item.code].minPricedSKU.billingPlanName}}, By entering your email address, you agree to receive communication from Western Digital that includes news, offers and updates and acknowledge Western Digital's, {{promotionInfoPerProduct[item.code].cpJson.ctaLabel}}, Flexible payment options through Western Digital Credit, 1. Once you manage to connect to it over Wi-Fi, head over to http://mypassport to configure your drive. Blue 1st, 2nd, 3rd. Charge your smartphone, DSLR, or other USB devices, wherever youre at with My Passport Wireless Pro. Format the SD card in FAT-32 file system. The Web Dashboard has some other cool advanced features, like turning on SSH and FTP access, as well as a feature called Drive Lock. Drive Lock is particularly cool because itll deactivate the USB 3.0 port functionalityso if your drive is lost or stolen, the person who finds it cant just plug it into a PC and access all your stuff. For Urgent Travel Service, you need to call 14 days before your scheduled . My Cloud PR4100. After the My Passport Wireless Pro boot up, the disk LED will start flashing while the update is happening. (Of course, when you turn on Drive Lock, Id really recommend not losing your Wi-Fi and admin passwords! Under the Automatic Update section, select Check for Update. Almost as frustrating: While you can set an SD card to automatically transfer, you can't get any confirmation of a successful transfer on the drive alone. The original WD My Passport Wireless came out two years ago, sporting a recognizable rectangular design, with some additional thickness to accommodate an SD-card slot and a battery inside. Google Play Store - My Passport Wireless When combined with the My Cloud mobile app, you get anywhere access to files stored on the drive through your tablet or smartphone. Be connected via Wi-Fi to your My Passport Wireless Pro. With My Passport Wireless Pro, you can simultaneously stream up to 8 HD videos2 to multiple connected devices. 3.) Someone will respond via email to your request shortly. We could access the music, but only directly from the All tabwhich lets you access the pure file-folder structure on the drive. Unit is designed to NOT work this way. their PC. Save Time With SD 3.0 connected properly under my home network and mapped drive, - After. Ive plugged into a PC I can see the drive as an external drive thats it. We spend hours testing every product or service we review, so you can be sure youre buying the best. Thx. We connected to our Apple iPhone 6S Plus using the 5GHz band. After the My Passport Wireless Pro boot up, the disk LED will start flashing while the update is happening. No matter you are returning it. I even tried accessing the dashboard manually using the 192.168.60.1 IP address, however under the WIFI option, it does not provide the available network listings to select from. in need. Download the firmware to your desktop and you will find the actual firmware in this format: MyPassportWirelessGen2_x.bin. is not made to automatically reconnect, then at least it should However, Wi-Fi does still work when the My Passport Wireless Pro is connected to an emergency power bank. In some cases, we'll need to physically turn off the gas at your home. Without a Data Recovery Plan, single drive recoveries under Ontracks Standard Service Level can range from ~$1,000 - $2,0002. Using a web browser, open the My Passport Wireless Pro dashboard. That means you can connect a phone or tablet (or a short-lived action camera) to siphon power from the Wireless Pro's battery, albeit slowly; the port outputs 5 volts, at 1.5 amps. That's better than the drives we tested last year and likely to be due to the higher platter density which allows more bytes to be crammed in per unit volume/area. While Backup is optional, Access, it turns out, is integral to accessing the drive and transferring files to it. Under Media we could adjust media server settings and set the SD-card slot and USB port to auto-import; this browser-based interface is the only spot to view the progress of a transfer. This is how it all is supposed to work, of course. for best reception of MPW signal. Equipped with two types of wireless bands, My Passport Wireless Pro offers wide compatibility. Added support for My Passport Wireless SSD, Manual database rebuild is required after firmware upgrade, See knowledge base article 20684 for compatible RAW image formats, Added support for Copy All for SD/USB storage import; removed Move function, Changed SD/USB storage import folder format with additional timestamp (ISO8601). The My Passport Wireless Pro unit comes with a 12.24W adapter (5.1V @ 2.4A). Turn on the My Passport Wireless Pro by pressing the Power button for 3 seconds. Be connected via Wi-Fi to your My Passport Wireless Pro 2.) both the laptop and WPWP being continually on. Yes, it is more expensive than its predecessor, but it is a better product on almost all counts. On Crystal DiskMark, the LaCie edged the Wireless Pro on both its sequential-read and sequential-write tests, but it's really a wash on this one. 1. See how to power on, wirelessly connect to, and set up your drive. Western Digital's Pro drive is a much better proposition than the vanilla My Passport Wireless. On top there's the WD logo and six status lights: four to indicate the battery capacity, one for the Wi-Fi status and one to indicate whether the drive is spinning. Turn OFF the My Passport Wireless. Actual Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.sale.amountFormatted}} The My Cloud app has had some top-level interface enhancements over earlier iterations that improve accessing the drive and the general layout of the app. Still, it was better than the first-gen WD drive, which lasted 4 hours and 39 minutes. From the App, go to the My Passport Wireless Pro Settings. properly connected and accessible, when the connected devices Western Digital My Passport Wireless Pro: Price Comparison, We check over 250 million products every day for the best prices. 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